Frequently Asked Questions
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Q.

What is the minimum length of stay?

A.

3 days

 
Q.

Are there any hidden costs?

A.

All eskapenow prices include everything. There are not surprise fees, taxes or surcharge

 
Q.

Are they smoking or non smoking apartments?

A.

All the apartments are non-smoking

 
Q.

Is there a receptionist at the building?

A.

Yes during business hours of operation, if not all eskapenow Apartments have self check in facilities.

 
Q.

How much is the car parking?

A.

Any building have different rules and fees. Please ask to one of our representatives.

 
Q.

What time do I have to check in & Check out?

A.

Check in from 3pm and check out by 11am

 
Q.

Are pets allowed?

A.

No

 
Q.

Is there a penalty if we check out late?

A.

If guests check out later than 11am then this can be arranged with the reservations department

 
Q.

How often are the apartments cleaned?

A.

weekly

 
Q.

What happens if I get locked out of the apartment out of office hours?

A.

There is a 24 hour emergency number. A charge of $ 100 plus TAX for guests that lock themselves out and an additional $50 plus TAX per key that is lost.

 
Q.

Is there a laundry?

A.

Full washing facilities are available including washing machine/dryer,

 
Q.

Is there wireless broadband and is it free?

A.

Yes and yes

 
Q.

Do I need to pack my own hairdryer or travel iron?

A.

We provide in all our properties iron, ironing board and hairdryer.

 
Q.

Will I need to supply anything for cooking?

A.

All our kitchens are fully outfitted with everything you would need to make a meal at home.

 
Q.

Are your apartments air-conditioned?

A.

Yes all of our apartments are air-conditioned

 
Q.

How about telephone, DSL and wifi?

A.

All of our apartments have a telephone line and local calls are free. All of our apartments have free unlimited DSL and most have Wifi.

 
Q.

May we arrive at our apartment on any day of the week?

A.

Yes, rentals can begin and end on the day you choose. We feel this allows greater flexibility in booking air travel and allows for the best fares. On some units during high season we request a 2 weeks minimum, Saturday to Saturday stay.

 
Q.

How far ahead should we book eskapenow apartments?

A.

How far ahead should we book eskapenow apartments?
The best apartments are booked up to six months in advance, often by returning guests. We recommend you to contact us for availability as soon as you know your travel dates.